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ThingWorx

ThingWorx

Overview

What is ThingWorx?

ThingWorx is an IoT and machine-to-machine (M2M) development platform acquired by PTC in 2014 and merged with Axeda Machine Cloud in the same year, to expand PTC's development offerings.

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Recent Reviews

TrustRadius Insights

ThingWorx, a leading platform in the industrial IoT space, offers a range of use cases that have been positively received by users. One of …
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Popular Features

View all 5 features
  • IoT Device Management (7)
    8.5
    85%
  • IoT Integration (7)
    8.1
    81%
  • Device Security (7)
    7.9
    79%
  • IoT Analytics (7)
    7.3
    73%
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Pricing

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Unavailable

What is ThingWorx?

ThingWorx is an IoT and machine-to-machine (M2M) development platform acquired by PTC in 2014 and merged with Axeda Machine Cloud in the same year, to expand PTC's development offerings.

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  • No setup fee

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  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Crestron, headquartered in New Jersey, offers Crestron XiO, an Internet of Things (IoT) device management platform which provides automated hardware patching and firmware updates, device connectivity and condition monitoring, and analytics platform for tracking device usage.

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Product Demos

PTC ThingWorx, Teamviewer and Device Authority: Demo of a connected water pump unit

YouTube

ThingWorx Studio Robot Demo

YouTube

ThingWorx Kepware Server Configuration API Demo

YouTube

ThingWorx® Manufacturing Apps Webinar for Asia Pacific Customers

YouTube

ThingWorx Navigate Demo Video

YouTube

ThingWorx Demo

YouTube
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Features

Internet of Things

The Internet of Things (IoT) is a system of interrelated computing devices resulting from the proliferation of sensors and Internet-aware devices of every kind.

7.9
Avg 7.9
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Product Details

What is ThingWorx?

ThingWorx Video

ThingWorx Industrial IoT Platform

ThingWorx Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

ThingWorx is an IoT and machine-to-machine (M2M) development platform acquired by PTC in 2014 and merged with Axeda Machine Cloud in the same year, to expand PTC's development offerings.

Reviewers rate IoT Device Management highest, with a score of 8.5.

The most common users of ThingWorx are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(16)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

ThingWorx, a leading platform in the industrial IoT space, offers a range of use cases that have been positively received by users. One of its key functionalities is supporting analytical and monitoring application development for production companies. Users have found ThingWorx helpful in designing and building reporting processes, as well as mechanisms for forwarding data and creating combinations in reports. This enables greater visibility into performance at the production line level. Additionally, ThingWorx seamlessly integrates with other technologies and tools such as ThingWorx Studio and Kepware.

ThingWorx finds applications in various industries including pulp & paper, consumer goods, and heavy industry. It is utilized to monitor asset health, optimize processes through analytics, and provide plant-level alerts for faster decision-making. The software's versatility extends to creating MES-like solutions that incorporate data from different sources like the plant floor, databases, and Azure. Specialists in the water sector have also leveraged ThingWorx to control and monitor manufacturing systems while implementing industry 4.0 strategies and technologies.

This platform offers a flexible and agile approach to application development, which allows users to continuously improve their data model as they gain a deeper understanding of their application. ThingWorx has a strong partner community and is relied upon to power smart water applications, accelerating the future of the WaterWorX platform. It is also suitable for IoT use cases in smart cities and digital twin initiatives. Users find ThingWorx to be an end-to-end software app platform for IoT projects, facilitating app deployment and data management with integrated features and modules. Furthermore, customers appreciate the excellent customer service provided by ThingWorx during the learning curve associated with the software.

Efficient and Effective Data Aggregation: Multiple users have praised the platform for its efficient and effective aggregation of data from production controllers, providing them with a comprehensive overview of the system's performance.

Thorough Monitoring and Analysis: Several reviewers appreciated the ability to drill down into the details of individual devices, allowing for thorough monitoring and analysis. This feature enables users to closely track the performance of each device and identify any potential issues.

Quick Monitoring Capabilities: Many users have highlighted the platform's quick monitoring capabilities in identifying and addressing extraordinary behavior exhibited by monitored components. This functionality allows for swift action to be taken, ensuring optimal system performance.

Difficult to Use: Some users have found the software challenging to navigate and understand due to its wide range of functionalities, which has required a significant amount of time for them to grasp and utilize effectively.

Complicated System Management: Multiple reviewers have mentioned that managing a complex system with the software can be quite challenging, as it requires careful attention and meticulous management in order to maintain synchronicity between multiple development and production systems.

Limited UI Creation Options: Users have expressed frustration with the graphical language used for UI creation in the software, stating that it is limiting compared to reporting services. They feel that it restricts their ability to create visually appealing and dynamic user interfaces.

Attribute Ratings

Reviews

(1-5 of 5)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
ThingWorx is a solution-focused on IIoT, helping companies transition into the digital world. Through Thingworx and its modules, we can connect live data on the plant floor to the platform on the cloud, monitoring assets' health and its functioning. All through secure protocols that are always updated. We use it to deploy such solutions in the most varied types of customers, from pulp & paper, consumer goods, heavy industry, and whatever industry you can think of. It's mainly focused on monitoring asset health, optimizing processes through the analytics extension, and providing plant-level alerts for faster decision-making.
  • Asset Monitoring - quick and easy to deploy, can connect to the plant floor and get real-time data from devices.
  • Analytics - The TWX Analytics extension has a variety of analyses that can be done into any data source input into TWX.
  • Alerts notification - you can program alerts to be sent via email/SMS seamlessly.
  • UI creation - some features that one is accustomed to using reporting services are not allowed in TWX, such as within a table, directly use aggregate functions such as count, max, min, etc. You need to create specific services in order to accomplish that
  • Even when working with a SQL data source, you cannot easily create a PK that auto increments, you need to create a service to that for you, and is not that simple.
ThingWorx is great if you want to create an MES-like solution for your company, but have data coming not only from the plant floor, but also from databases, azure, and others. You can seamlessly integrate those data and create reports like visuals and mashups. It is also a great solution if you have multiple plants and need to monitor everyone simultaneously and even compare results between locations. ThingWorx is not recommended if all you need is a BI solution, it is not a reporting software and it should not be used as it.
  • Seamless connection to the plant floor through OPCServer called Kepware.
  • TWX analytics can help in process improvement and help customers understand the barriers their processes face.
  • Integration with Vuforia allows it to create a repository for augmented reality solutions.
  • Integration with SSO can make it easier for companies to adopt the solution, diminishing the number of times a user needs to log on.
Internet of Things (5)
92%
9.2
IoT Device Management
100%
10.0
Device Security
90%
9.0
IoT Data Management
80%
8.0
IoT Analytics
90%
9.0
IoT Integration
100%
10.0
  • ThingWorx drastically increased our volume of projects in digital solutions, before TWX we used to work on 1/2 projects a year. Now we have around 10 projects running at the same time, that only in my region.
  • For customers I noticed an increase in satisfaction when talking about an MES system, TWX does a great job in being a one-stop-shop for all things MES.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use ThingWorx for IoT use cases for Smart Cities and Digital Twin initiatives.
  • Data Integration.
  • Accuracy of information collected.
  • Easy to use interfaces.
  • Improve documentation.
  • Provide YouTube video tutorials.
  • Integration with other products.
Well suited for industrial and smart city use cases. Also good for AR integrations.
  • Information accuracy.
  • Timeliness of information.
  • Integration with emerging tech systems.
Internet of Things (5)
68%
6.8
IoT Device Management
90%
9.0
Device Security
70%
7.0
IoT Data Management
60%
6.0
IoT Analytics
50%
5.0
IoT Integration
70%
7.0
  • 2x faster implementation.
  • Improvement in customer experience through AR and data analytics.
  • Faster Reports.
Google IoT has much easier and tighter integration with GCP and its data analytics capabilities.
Pranav Goel | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use it to deploy such solutions in the most varied types of customers, from pulp & paper, consumer goods, heavy industry, and whatever industry you can think of. It's mainly focused on monitoring asset health, optimizing processes through the analytics extension, and providing plant-level alerts for faster decision-making. ThingWorx is great if you want to create an MES-like solution for your company, but have data coming not only from the plant floor, but also from databases, azure, and others.
  • Quick monitoring of extraordinary behaviour of a monitored component
  • As the Kepware tools and libraries have become more integrated, the platform has an unrivalled set of interface solutions.
  • Modelling is simple enough to explain to non-specialists but very powerful in its expression.
  • It's difficult to delete entities once the network becomes large and complex. N+Maintaining synchronicity between multiple devs and productions systems has to be carefully managed.
  • Difficult to manage a complicated system
  • MQTT interface needs improvement
As a domain expert, I no longer had to express my requirements in a classical requirements spec, I could develop it in an agile way, continuously improving the data model as my understanding of the application became more sophisticated. The ability to then build a mashup in the same time it took to develop a PowerPoint slide deck was a revelation. As a small, but long-standing partner, I'm confident that the future of our WaterWorX platform will accelerate due to our reliance on ThingWorx to power our smart water applications.
  • Aggregation of data from production controllers
  • The ThingWorx modeling is simple enough to explain to non-specialists but very powerful in its expression.
  • As the Kepware tools and libraries have become more integrated, the platform has an unrivaled set of interface solutions.
Internet of Things (5)
64%
6.4
IoT Device Management
90%
9.0
Device Security
80%
8.0
IoT Data Management
N/A
N/A
IoT Analytics
70%
7.0
IoT Integration
80%
8.0
  • Good for quick test of IoT platform
  • Successful is a use case in preventive maintenance (health monitoring of production assets on selected production lines).
  • Good for quick deployment of customer specific control of IoT
Well-suited - multiple streams from many data sources, highly scalable application scenarios.Good for a quick test of internet of things (IoT) connectivity and for deploying access via the web. Smooth deployment, easy to couple to devices. Easy cooperation with Splunk, which we use also.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Support analytical and monitoring application development for a leading production company. The main task will be to cover industrial IoT solutions. The main task is to design and build reporting processes, mechanism for forwarding data, their combinations in reports and enable visibility in perfomance on the production line level. Initial use case comprises selected shop floor IT systems.
  • Aggregation of data from production controllers
  • Drill down to details on a one device level
  • Quick monitoring of extraordinary behavior of a monitored component
  • Until now can not think of any. Data acquisition was a problem initially - solved by connection server and splunk.
Using for device tracking on the shopfloor and event monitoring:
- Smooth deployment, easy to couple to devices.
- Easy cooperation with splunk, that we use also.
- Finally after connecting to deviced (machine data logs), quick definition and implementation of application
- Intuitive environment, easy querying.
- Can handle virtually any data type we found.
- And it works in cloud - a major benefit in our setup.
  • We do not track ROI on this client project. No negative imapacts - this is a monitoring initiative, we do not plan or control the production.
  • The IoT stream just started in 2016.
  • Successful is a use case in preventive maintenance (health monitoring of production assets on selected production lines).
  • A potential improvement achieved in area of product painting / we aim at saving rework on the paint shop line (a percentage of products has to travel on not-optimial routes, due to outages on some robot work places)
E.g. splunk and SAB BO, currently also Power BI
Other areas: Blockchain development - Ethereum (EVM) on Solidity
Data scientist
Programmer
Statistitian
IT & Business Consultant
2
Developers / Admin
  • Monitoring live production data on selected produciton lines
  • Verification of changes to the implemented production procedures / new equipment set-up
  • Reporting regular daily (per shift), weekly and monthly data
  • Finding correlation of monitored machine data with hypothesis on why ïnefficiency happens, why a rework is necessary, what preceded an outage of a work position (forwarder, robotic workplace component)
  • Non technically: the shopfloor management now wants to monitor all systems. Which is not feasible, since data are not possible to obtain from all controllers. But a nice mind shift.
  • Enlarge thingworx footprint on other production lines, connect more sensors/devices/data forwarders etc.
We started more than a year ago and do not plan to replace it
No
  • Price
  • Product Features
  • Product Usability
  • Analyst Reports
Decision of a client, who uses thingworx, among others, in its IT landscape as a standard solution. The above are valid for their selection.
I would assess how mobile friendly the solution is. A mobile friendly app should be easy to create, deploy and maintain. Not the case unfortunatelly.
Laurie Reynolds | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
We are a specialist systems integrator working in the water sector, developing water and wastewater treatment and distribution system solutions in the industrial, environmental and municipal sectors. I became interested in Thingworx just as the IOT was emerging as a significant transformation technology in industrial automation. I have a background as a senior engineer in the specification of industry 3.0 water monitoring control and automation.

When I first met the Thingworx founding team in late 2011, I was blown away by the performance and concept underlying ThingWorx. As a domain expert, I no longer had to express my requirements in a classical requirements spec, I could develop it in an agile way, continuously improving the data model as my understanding of the application became more sophisticated. The ability to then build a mashup in the same time it took to develop a PowerPoint slide deck was a revelation. I discovered later that I still need an FRS but it became a strategic roadmap rather than customised local solution.

Since those early days, the platform has gone from strength to strength, and now it is past its critical mass and is attracting a strong partner community. As a small, but long-standing partner, I'm confident that the future of our WaterWorX platform will accelerate due to our reliance on ThingWorx to power our smart water applications.
  • The ThingWorx modeling is simple enough to explain to non-specialists but very powerful in its expression.
  • Mashup builder and analytics utilities are strong and the latest version automates some of the complexity, although I haven't used them yet.
  • As the Kepware tools and libraries have become more integrated, the platform has an unrivaled set of interface solutions.
  • The MQTT interface needs improvement, its crashed during development of new entities on a frequent basis.
  • The standard time series and trend tools are very basic and dont compare well with Top-end historians but its possible with some relative easy interfacing to use 3rd party applications.
  • Care, forethought and experience is required when building complex applications, it's difficult to delete entities once the network becomes large and complex. N+Maintaining synchronicity between multiple dev and productions systems has to be carefully managed.
Well-suited - multiple streams from many data sources, highly scalable application scenarios.

Less appropriate - Large complex one-off process plants with complex logic at the edge.
  • Our v-business is built on ThingWorx
  • High impact.
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